Tutoring FAQ

Is Tutoring Right for Me?

Tutoring 1-on-1 gives you lessons that are tailored to fit your requirements. You can learn at your own pace. Your customized program will take into account both your strengths and weaknesses and we will focus on what you need to reach your goals. Even if you are already taking a university or college course to improve your English, you will find that additional private tutoring will reinforce and enhance learning.

When Can I Get Tutoring?

At The English Circle we provide tutors 7 days a week. We can usually work around your schedule. If you need tutoring after work or on Saturdays—we can help you!

Where Is Tutoring Done?

We usually meet adult students at the local library or another mutually convenient location. Tutoring for children is done at home and sometimes we can do this for adults, too. When a child or teenager is being tutored at home, it isnecessary for a parent or caregiver to be there.

How Long Are the Tutoring Sessions?

We recommend 1 ½ to 2 hours per lesson. Longer lessons can also be arranged.

How Can I Be Sure My Tutor is Qualified?

All our tutors have a minimum of a Bachelor’s degree and TESL certification or an OCT Ontario teacher certification/or have other academic qualifications in English. The English Circle verifies the qualifications of tutors before hiring.

What Geographic Areas Does The English Circle Cover?

The English Circle offers tutoring in most areas of Toronto, North York,  and Richmond Hill.

What If I Need To Change My Class Time?

Please arrange any basic changes to your regular schedule (such as a change in frequency of classes) with the EC Manager. A simple temporary change (such as starting time on a particular day) can be arranged with your tutor directly.

Late Policy?

If a student is late, the session will end at the originally scheduled time.

Cancellation Policy?

Please cancel any scheduled class at least 24 hours in advance. The lesson will be re-scheduled. In case of emergency, please call the morning of the scheduled class – but never less that 2 hours before class).  You will be charged for 1 hour if a class is cancelled without notice.

What If I Want Another Teacher?

The English Circle will endeavour to arrange another teacher for you if, for any reason, you are not completely satisfied — or if your requirements for tutoring have changed.

Payments?

Payments can be made online by credit card (PayPal) or through INTERAC online banking payable to The English Circle. A pre-payment must be made at least 24 hours before a class. No cash payments or payments paid directly to your teacher accepted.

Refunds

See our Guarantee Policy. If a refund is approved for unused hours within 30 days from date of purchase, there may will be a $20.00 administrative fee applied. Normally, such a request should be submitted within 30 days from the date of purchase.

Call The English Circle now. Contact us today!

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